Zoox Help Portal

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Zoox Help Portal

Zoox WiFi

Hospitality

Zoox WiFi

We gather the most frequent questions from our customers in one place.

Analytics

How can I export online users report?

How can I see the results of the created surveys?

I created a campaign a few months ago. Can I still see the results?

Where do I view the NPS report?

How do I monitor my router data, link, access points and hotspots?

How to access reports I requested for export?

I want export a visitors report. How do I do that?

How to export a unique user report at Zoox WiFi?

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Big Data

What is person finder?

How do I access the person finder?

Manage

How do I simulate the network authentication process?

Whenever I want to release a MAC do I need to contact support?

Is it possible to view the origin of users who have connected to my Wi-Fi network? How do I get this data collected?

Can I create a specific list of users to send media to?

How to add new fields to end users registration (WiFi users)?

How do I register new users?

How to register a new plan?

How do I set up welcome e-mail?

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Campaigns

Can I change the NPS question?

How do I activate the NPS?

How can I register a new media at Zoox WiFi?

How can I register a new survey at Zoox WiFi?

I don't remember the date I registered my survey. Do I have this record?

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General instructions

How do I login into Zoox WiFi?

Whats is the Zoox WiFi solution?

Hospitality

Is it possible to help a guest with trouble connecting to Wi-Fi? How can I help?

How to create a voucher for visitors?

How do I choose which profiles will appear to my users?

How to register a new event hall?

How to create an event?

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Portal

How can i change my companie logo at the portal?

How do I set up a new theme for my access portal?

ZMX

What is a scattermap?

What is the ZMX flow case for?

What is the ZMX heat map for?

What is ZMX?

Releases Notes

Where can I find Zoox WiFi updates? (5)

Where can I find Zoox WiFi updates? (4)

Where can I find Zoox WiFi updates? (3)

Where can I find Zoox WiFi updates? (1)

Where can I find Zoox WiFi updates? (2)

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